FAQ

Frequently Asked Questions

Use this guide from Yankeccandle to review frequently asked shopping questions.

payment methods at Yankeccandle
Which payment methods are accepted?
We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover. Available methods are shown at checkout.

How Yankeccandle handles return shipping
Who pays return shipping?
Yankeccandle pays return shipping for approved returns and exchanges and provides a prepaid label or equivalent free arrangement.

Yankeccandle: returns and exchanges
Can I return or exchange an item without giving a reason?
Yes. A no-reason return or exchange may be requested within 30 days after delivery.

What Yankeccandle customers should know about tracking
How can I track my order?
Once tracking becomes available, it is sent using the contact information provided at checkout.

Yankeccandle: delivery timing
How long does delivery take?
Order processing normally takes 1-2 business days. Estimated carrier transit after dispatch is 4-6 business days.

Yankeccandle: refund timing
When will I receive my refund?
After the return is received, inspected, and approved, the refund is processed to the original payment method within 10 business days.

products at Yankeccandle
What products do you offer?
We offer Yankee Candle. Current availability, product details, options, and prices are shown on each product page.

What Yankeccandle customers should know about contact options
How can I contact you?
Email Support@Yankeccandle.shop, call 6159256666, or write to 382 E Phelps St, Springfield, Missouri, 65806, United States.

shipping cost at Yankeccandle
Do you offer free shipping?
Yes. We charge nothing for standard shipping on U.S. orders.

Merchant Information
Business name: Yankeccandle
Brand name: Yankeccandle
Email: Support@Yankeccandle.shop
Phone: 6159256666
Physical address: 382 E Phelps St, Springfield, Missouri, 65806, United States